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Sunrun App

Get a 360º view of your home energy system wherever life takes you.
Track your system's performance
Pay your bills with ease
Live chat for support

APP OVERVIEW

Your solar energy hub

System health

Get an overview of your system's health and kilowatt generation in near real time with data that refreshes every 15 minutes.*

Energy tracking

See how much clean energy your system is producing over time and with Target Zone, know that it's performing as it should.

Simple billing

Easily enroll in autopay, sign up for paperless billing, and adjust your due date.†

On-demand support

Find answers to your questions with the FAQs section or live chat with our support team.

Charts Deep Dive

View your system's performance over time

Depending on your system's hardware, you can view the following insights in you Sunrun app:

Solar energy production

See how much energy your system is producing in kilowatt hours and and where that energy is going across your home, battery, and the grid.

Energy usage

With compatible hardware, you can deep dive into your energy usage whether its from the grid, your battery, or your solar panels.

Production vs. usage

View your home energy production compared to usage to understand how your energy habits compare to your system production patterns.

Battery

Keep a pulse on battery charge levels over a day, week, month, or year.

NEXT LEVEL ENERGY INDEPENDENCE

The power is in your hands

App features that give you more visibility and control than ever before

System service on your schedule

Skip the phone tag. Self-schedule appointments, track active cases, and get instant status updates.

Explore smart system add-ons

Discover upgrades tailored to your current energy habits. As your life changes, your home energy system can keep pace.

Confidently control your backup

Manage FranklinWH and Tesla battery settings and stay ahead of the weather with storm detection alerts.

Richard F. | Minneola, FL (Consumer Affairs)

"The online tools and app provided by Sunrun are user-friendly and efficient, making monitoring my system a breeze."

Iktoriya P. | Brooklyn, NY (Consumer Affairs)

"I love being able to monitor my energy production and manage bills through the Sunrun app."

Kim | Huntington Beach, CA (Consumer Affairs)

"Tracking our usage with their app has been straightforward; they frequently update it, providing detailed and easy-to-understand statements and progress reports."

Jason M. | Grand Isle, VT (Consumer Affairs)

"Tracking energy production is easy with Sunrun's user-friendly app, which provides daily and monthly breakdowns."

Joshua B. | Denver, CO (Consumer Affairs)

"I also use the Sunrun app to monitor my energy usage. The app is user-friendly and navigating it is straightforward, enhancing the overall experience."

Use Target Zone to know if your system’s working as it should

Solar production changes with the seasons. Target Zone uses a green band to show your system’s predicted range for the time of year. View it in-app to see if you’re on track:
Tap Charts
Tap Production (if your device has tile view)
Tap Year

App FAQs

The data in the charts is updated as soon as Sunrun receives it from your system’s manufacturer (i.e. Tesla, SolarEdge, LG). The data update frequency depends on what equipment manufacturer you have. Some manufacturers are able to send Sunrun data within 15-30 minutes while others take longer. Once Sunrun has the data, the charts will show the latest information.

You may see estimated production when Sunrun hasn't yet received the actual data from your system’s manufacturer. Estimated production is based on sunlight, past performance of your system, and system health. Once Sunrun gets the actual data, the charts are updated to show actual production.

Enrolling in autopay ensures you never miss a bill. Sunrun will withdraw the amount due on the business day before your next payment date. To enroll in autopay do the following:

  1. Tap Account

  2. Tap Billing

  3. Tap Manage to the right of Monthly autopay

  4. Tap Enroll Now

  5. Select your autopay method

  6. Connect your bank to your account

With autopay, enjoy peace of mind and a monthly discount.

It can take a few days for your system to start sending data after activation and for us to verify that your system is producing up to expectations. If you still don’t see any data after 7 days, please reach out to your Activation Expert.

When your system is shown as "healthy," it means your system is producing energy within the normal range based on your location and system configuration, with no issues detected.

Please note that solar production depends on a number of factors, including weather, so your system may be producing less than you expect but still within normal range for those weather conditions.

To see your all-time production, do the following:

  1. Tap Charts

  2. Scroll to the bottom of the page to see Production since power on

If you have a "multiple chart view" due to addition hardware:

  1. Tap Charts

  2. Tap on the Solar energy produced card

  3. Scroll to the bottom of the page to see Production since power on

Depending on your hardware, you may have access to usage, battery, and grid import and export data. 

If you have specific hardware that allows Sunrun to track the sources and uses of your energy, do the following: 

  1. Tap Charts

  2. Tap on the Solar energy produced card

  3. Tap on the period you are interested in (Day, Week, Month, Year)

  4. Tap on the Show uses toggle

For viewing "use sources” of your system’s consumption follow the same instructions above except, (2) Tap on Energy usage and sources and (4) Tap on the Show sources toggle.