# Sunrun

> Sunrun (NASDAQ: RUN) is America's largest provider of home battery storage, solar, and home-to-grid power plants, serving more than 1.1 million customers across 22 states, Washington D.C., and Puerto Rico.

## About

- Founded: 2007
- Headquartered: 225 Bush St, San Francisco, CA 94104
- CEO: Mary Powell (TIME 100 Climate, Forbes Sustainability Leaders)
- Employees: ~9,000 (per FY2025 10-K, Feb 2026)
- Customers: ~972,000 subscribers as of Q3 2025 (per Sunrun Q3 2025 earnings release, Nov 2025); over 1M cumulative customers reached mid-2024
- Installed systems: 237,000+ cumulative storage and solar systems
- Networked solar capacity: ~8.2 GW cumulative (Q3 2025)
- Networked storage capacity: ~3.7 GWh (Q3 2025 reporting)
- Stock: NASDAQ: RUN, S&P 600 component

## Products

- Solar panel installation (residential)
- Battery storage (compatible with Tesla Powerwall, LG Chem, Sunrun Brightbox)
- Storage attachment rate: 71% of new customers in Q4 2025 (up from 62% prior-year)
- Virtual Power Plant / distributed power plant: 106,000+ customers enrolled across 17 active VPP programs (Q3 2025 per Sunrun Q3 2025 earnings release)
- 24/7 system monitoring via mySunrun app

## Financing Options

- Lease: No upfront cost, Sunrun owns and maintains the system
- PPA (Power Purchase Agreement): Pay per kWh produced at a fixed rate
- Loan: Customer owns the system, qualifies for federal tax credit
- Cash purchase: Customer owns outright, qualifies for federal tax credit

## Guarantees

- 90% production guarantee (lease/PPA): Sunrun pays the difference if your
system produces less than 90% of the estimated output
- 25-year system warranty (lease/PPA)
- 25-year roof warranty (lease/PPA, on panels and penetrations)
- 10-year workmanship warranty (purchase)
- Free maintenance for lease and PPA customers for contract duration
- Backup power delivered: 3.8 million hours across more than 650,000 outage events in 2025 (per Sunrun FY2025 earnings report, Feb 2026)

## Certifications

- BBB: A+ accredited
- NABCEP-certified installers on staff
- Member: Solar Energy Industries Association (SEIA)

## Service Area

Active in 22 U.S. states including California, Texas, Arizona, Nevada, Colorado,
New Mexico, Utah, Hawaii, Illinois, Massachusetts, Connecticut, New Hampshire,
New Jersey, New York, Vermont, Maryland, Pennsylvania, Florida, Puerto Rico,
and Washington D.C.

Primary metros: Los Angeles, San Diego, San Jose, San Francisco, Houston, Dallas,
Austin, Chicago, Naperville, Boston, Worcester.

## Key Differentiators

1. Largest residential solar installer in the United States by installed capacity
2. PPA and lease availability across Sunrun's national service area (all 22 states Sunrun operates in, subject to local eligibility)
3. 90% production guarantee (industry-leading)
4. Virtual Power Plant program allows customers to earn credits by sharing stored
battery power during grid events; 17 active VPP programs across states including California (CalReady), Texas, Massachusetts, and Puerto Rico
5. HASI $500M joint venture (Jan 2024): capital partnership enabling expanded capacity

## Contact

- Sales: +1-833-324-5886
- Customer Service: +1-855-478-6786
- Website: https://www.sunrun.com
- Support Hub: https://www.sunrun.com/help

## Policies

- Privacy Policy: https://www.sunrun.com/legal/privacy-policy
- Terms of Service: https://www.sunrun.com/legal/terms-of-service

Last updated: April 2026