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Sunrun Resilient Home

Earn rewards with your battery

With the Sunrun Resilient Home program you get paid* to share energy with your community during times of peak demand.
Receive a $500 Visa Gift Card upfront for your participation in the program!*
No hassle, all rewards. Enrollment is automatic for eligible customers.

Peace of mind with rewards

Your energy needs are top priority. Your battery system will always store enough power for when you need it most.

FAQs

Resilient Home is available to qualifying Sunrun solar & storage customers in Ava Energy’s service territory. We will reach out to you via email notifying you if you qualify and are enrolled prior to the start of the program. 

If you think you are eligible and did not receive an email or wish to confirm your enrollment status, please email grid@sunrun.com. 

Your battery already cycles the energy stored, this program simply shares the energy and rewards you as a result. 

Different home batteries work differently (Tesla, SolarEdge, LG, etc).

LG & SolarEdge batteries (Sunrun systems in CA):

  • Pre-programed to save on utility bills (charge/dispatch based on your electrical rate). 

  • Reserves 20% for backup power needs.

Tesla Powerwall (Sunrun systems in CA):

  • Can be customized for each home (self-consumption, use and export, or purely backup power). 

  • A reserve of 20% is recommended.

For Resilient Home:

When activated for Resilient Home grid events, stored energy first powers your home, then the grid (if extra is available), until reaching your backup reserve. This is similar to standard Time of Use discharging, condensed within a 4 hour window. 

  • Backup batteries will keep a 20% reserve for grid events; and in an outage, the battery system won’t send energy to the grid – all remaining energy is used for home backup.

  • Outside of grid events, your battery will resume its default settings.

Your battery system will not send any energy to the grid during an outage. Storm Mode (an automatic Sunrun setting for LG and SolarEdge backup batteries) or Storm Watch (if enabled in the Tesla app for Powerwall) will keep you prepared for storms.

Prior to the start of the program, you will receive a $500 reward. The reward will be in the form of a prepaid Visa Gift Card by mail or electronic delivery.

Yes, you can opt out of Resilient Home at any time by sending an email to grid@sunrun.com.

The program started January 1, 2023 and is a 10 year program.

Your battery system will discharge each weekday for up to four hours between 5-9 p.m. (when grid electricity prices are high), powering your home and sending excess energy to the local grid. As a result, you receive Net Energy Metering (NEM) credit towards your remaining PG&E bill for the energy you send to the grid in addition to your upfront reward.

*See terms and conditions for details.

Reward will be paid to eligible customers that have not previously received an upfront reward.